Client Services

At Guidelight our firm is structured to provide every client with first class quality service based on professional commitment, integrity and balance. Our core values are based around the belief that PEOPLE MATTER, and that human potential is best developed in environments built around integrity, commitment and balance.

Guidelight is proud to offer a wide range of quality services.

Training Workshops

Guidelight Learning and Development Centre provide synergistic solutions that focus on the development and delivery of customised, outcome focussed, work-based interventions. Flexible delivery options include individual consultation sessions, small group problem-based interventions, evening seminars, one and two day workshops, facilitator driven presentations, participant driven workshops and self-paced module programs.

Some of the areas these interventions can address include:

• Staff Group Dynamics and Process Skills.
• Management Learning Development Sessions.
• People Communications and Consultation techniques.
• Coaching and Mentoring Programs.
• Team Building Workshops.
• Leadership and Motivational Seminars.

All our Learning and Development Programs are based on the principles of experiential group based learning and are designed to maximise transfer of new skills and knowledge to the workplace.

The following pages provide one page content outlines from our existing stable of highly effective 1 and 2 day training workshops.

• Dealing With Difficult Members Of The Public
• Personal Assertiveness
• Conflict Resolution
• Stress Management
• Self-Esteem And Goal Setting
• Communication Skills
• Coping With Change
• Staff Coaching Skills Program

Employee Assistance Programs

An EAP provides professional counselling, coaching and assistance and support in a wide range of areas to all employees of client organisations and, in some cases, to the immediate families of all employees. This may include assistance and support with:

Stress - personal and work related Conflict Anger Management Poor supervisory style Personal/professional development issues Inter and intrapersonal communication Trauma/high risk workplace incidents Leadership Coaching and Mentoring

Career Development and Professional Issues Family and relationship problems Self-esteem Alcohol and drug related problems Gambling addictions Anxiety, depression and grief Financial problems or difficulties Health concerns

Click here to learn more about Guidelight's Employee Assistance Programs.

Mentoring

Individual 12 Month WIZARD program

Guidelight's Mentoring program Inspirational Coaching, Mentoring and Personal Development process.

Learn more about Guidelight's Mentoring Programs.